Perrys Dover Ford
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- Based on 22 verified purchases in the last 3 months
Perrys Dover Ford Verified Purchases
Total Active Purchases:
434
(Verified: 434)
My experience at Perrys Dover Ford could have been better because. During the deal, was told that they could fit 2 new front tyres, as the wear was very low on them, When we got to the final deal, was then told that they couldn't do them because the margin was not in the car, because i didn't take out the warrenty, Not really acceptable to say to someone they can do something and then take it away because i didn't take the extended warrenty. On hand over, I was told the car would be cleaned however it wasnt the inside was discusting, the car was muddy, grimey on the inside. The outside was perfect. Spoken to them and they said to bring it back to be cleaned, I live far away so not possible. Had an issue with the front number plate, it was lose when we got home, was told screws would be sent in the post, waited 2 weeks, and no screws arrived, Was told that they were posted and should have arrived, 3 Weeks later i don't have this sorted, supposed to be going to get it sorted but not had any correspondence from Perrys about a date or time for fixing. Looks like ill have to go Amazon or take to a local garage to get it fixed.
Would i recommend Perrys Probably not, Would i go back probably not. When spending Thousands on a new car you expect it to be spot on, and on this occasion it wasnt.
We're sorry to hear your experience fell short of expectations, especially concerning vehicle preparation or follow-through. We certainly hope for every customer's experience to be to the high standard we aim for, or even better. If you'd like to share more details about your experience, or for any feedback, our official feedback portal is available at Perrys.co.uk/feedback.
My experience at Perrys Dover Ford was positive because very helpful
Thank you David! We really appreciate you taking the time out to leave us the review.
Take care,
The Perrys Customer Team
The experience at Perrys Dover Ford was good because Rhys was very helpful in finding us the best offer and deal available to suit us. Everything was spoken through well . The vehicle was ready with a few days to be collected.
Thanks for the lovely review Hannah. We are really happy Rhys was so helpful and made sure you were comfortable with everything.
Take care and enjoy your new vehicle.
The Perrys Customer Team
Thank you Denise! If you ever need anything else from us, please feel free to give us a call or stop by.
My experience at Perrys Dover Ford was great, even after a first long drive and slight engine issue, the car was booked promptly and fault fixed on the same day, no fuss, smiles and professional,
Hi Loic,
Thanks so much for your kind words! We're really glad to hear you had a great experience at Perrys Dover.
It's fantastic that even with a slight engine issue, we were able to get your car booked and fixed promptly on the same day with no fuss. We always aim for professional and friendly service, so your feedback is truly appreciated.
Enjoy your car, and thanks again for choosing Perrys!
Thank you for the 5 stars Belinda!
Contact
Location
Hours
Open - Closes 6:00pm
Tuesday
8:30am - 6:00pm
Wednesday
8:30am - 6:00pm
Thursday
8:30am - 6:00pm
Friday
8:30am - 6:00pm
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:00pm
